Privacy Information

SOL Brand Solutions GmbH, and all its subsidiary companies (together addressed as “we, us, our”) are pledged and obliged to respecting and protecting your privacy. This privacy policy explains and outlines the basis on which personal information that is collected by us or that is provided by you to us will be processed and used by us. This privacy policy exclusively relates to the personal information and data that is collected by us through our website(s), telephone calls or emails. We want you to be aware and informed that in the event of you accessing third-party web sites (including the web sites of our Affiliates), using web links that are provided on our web sites, we cannot be held accountable or liable for the policies of these websites because these websites are absolutely outside of our control and that they have their own policies of privacy governing the processing of personal data.

Information That We May Gather From You

Data that we may gather and process about you include:

  • Information that is provided by you while filling in forms at our web site(s). This includes all data provided while registering for using any of our services available, our newsletter’s subscription or for requesting any of the services or goods that are offered by us. We may also request you to provide information when you propose to report a problem or issue with our web site(s).
  • We may keep a record or your correspondence in case you contact us.
  • We may request you to complete surveys that are used by us for the purpose of research. Although you may choose to not respond to them.

IP Addresses

While you browse our web site(s), we may gather information regarding your computer, which includes your IP address (IP address is the unique address that identifies your computer on the internet), OS (operating system) and type of browser, for website and system administration and to gather broad demographic info for aggregate use. This data is statistical and pertains to our users’ internet browsing patterns and actions and doesn’t identify any particular individual.

Monitoring of Website Traffic

We may compile, obtain or appoint third-parties for obtaining and compiling (on behalf of SOL Brand Solutions GmbH) the details of all your visits to our web site(s), which includes but is not limited to, location data, traffic data, resources accessed by you, communication data such as weblogs, whether we need it for our own marketing or billing purpose or otherwise. This data may identify organizations but doesn’t identify any particular individual and we could use this information for our relationship management with those organizations. For instance, it could be used by us in considering how to develop services offered to them by us.

Cookie Information

What Are Cookies?

Cookies are basically small text files that are stored by web sites visited by you on your computer. These are widely used for the purpose of making websites work, or make them work more efficiently and to provide data and information to the web site owners. Explained below are the cookies that we use and why we do so.

How We Use Cookies & Why?

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.


Social Media related cookies

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Google+, Linkedin, Vimeo, YouTube, Pinterest, Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Live Chat related cookies

This cookie is set by default as the visitor arrives at the site for website traffic tracking, remember the repeat user visits, IP and location information.

Google Analytics related cookies

Used for collecting information and data about how our site is used by visitors. The information is used by us for the compilation of reports and for helping us to improve the website. The cookies gather information in an anonymous form, which includes the number of visitors to the website, from where the visitors have come to the website, and the pages visited by them. Click here for an overview of privacy at Google

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies. To learn more about cookies, kindly visit or

More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the Generator of GDPR Cookies Policy Template.

However, if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: [email protected]